Delivery Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• If we experience any unexpected delays, we’ll notify you immediately.

Delivery Timeframes

• UK Orders: Estimated delivery within 7–15 business days.

• International Orders: Estimated delivery within 10–20 business days, depending on the destination and customs clearance.

Order Tracking

• Once your order has been dispatched, you’ll receive an email with your tracking number.

• You can use this to track the live status of your delivery at any time.

Delivery Costs

• UK: Free Standard Delivery.

• International: Shipping fees (if applicable) will be calculated and shown at checkout.

Delays

• Delivery times are estimates only.

• Delays may occur due to customs, courier services, or other circumstances beyond our control.

Incorrect Address / Failed Delivery

• Please ensure that the shipping address you provide at checkout is accurate.

• If a parcel is returned to us due to an incorrect address or failed delivery, re-shipping costs may apply.

Damaged or Lost Orders

• If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.

• We will arrange a replacement or issue a full refund.

Support

For any questions about your delivery or order status, reach out to us at info@thefurniturehubs.co.uk or via our contact form.

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